Collective Intelligence & Management

How to develop, manage and engage
your people effectively !


Collective intelligence and Management training programmes help  your employees to understand what managing people implies, what are the key competences required to manage yourself and then manage others.
The role of the management has evolved during the last  decade due to the digital revolution and social media emergence.
Team members want to contribute and present their ideas and share with their colleagues.

  Basic Level


Management practices evolve over time… Developing your own managerial style, acquiring techniques and best practices help you revealing your potential.


Objectives

  • Gain a deeper understanding of your roles and responsibilities
  • Improve communication to effectively set expectations for yourself and your direct reports
  • Communicate organisational goals that get results
  • Apply delegation strategies to increase motivation and commitment
  • Use effective coaching techniques to maximise your team’s performance

Programme outline

  • How to be an effective manager
  • Getting the task done – setting priorities
  • Giving yourself the time to manage
  • Do they understand what you want ?
  • Being a good boss – choosing and developing your staff
  • Motivating others and building the team
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Managers with one to three years of experience who are seeking additional management training.

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To know the next available date and register, contact us with the training ref (GM01) and the location

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This training takes place in our office in Luxembourg and Dakar-Senegal


The manager must balance collective and individual performance of its subordinates: he needs to maintain an excellent working environment, to mobilise all energies, to be able to take decision with the contributions of each member, to communicate and to anticipate conflicts.


Objectives

  • How to motivate and direct the employees you rely on-even when they don’t share your values
  • Learn how to adjust your management and personal style to the needs of different situations/li>
  • Acquire delegation techniques
  • How to resolve confl ict more effectively
  • Turn difficult people into team players

Programme outline

  • « Me » as a Manager
  • Company values
  • Discovering your personal style
  • Motivation, Listening skills, Giving feedback
  • Conflict management
  • Effective delegation
  • Understanding organisational culture and subculture
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Managers and individuals with management responsibilities whose success depends on managing people successfully through communication, a cooperative attitude and commitment to shared goals.

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To know the next available date and register, contact us with the training ref (GM02) and the location

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This training takes place in our office in Luxembourg and in Dakar-Senegal


It is crucial for managers to be able to organise properly their time as the scope of their role is constantly changing and growing. This programme is focusing on interpersonnal effectiveness, you will acquire tools and techniques to help you managing your team and delegating properly.


Objectives

  • Learn how to set SMART objectives
  • Create priorities and establish realistic boundaries
  • Recognise and deal with time-wasters
  • Improve concentration and efficiency
  • Create positive atmosphere and energy

Programme outline

  • Basic concepts around time: defining your time challenges
  • Establishing goals and achieving them
  • Managing your day
  • Maximising your time and productivity with people
  • Developing an action plan
  • Work/life balance and handling pressure and stress
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Business professionals who want greater control of their time, management style and life

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To know the next available date and register, contact us with the training ref (GM03) and the location

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This training takes place in our office in Luxembourg and Dakar-Senegal


Giving a firts very good impression in a meeting is not always easy… Create a good atmosphere, understand what your audience is expecting, making the meeting productive is part of the managerial experience. Get the « keys » to facilitate and run meetings so that your team members take actions and get things done!


Objectives

  • Develop a goals-focused and realistic agenda
  • Increase the effective use of all available business resources
  • Improve intra-organizational communication and boost the moral
  • Lead and facilitate meetings more effectively, including remote meetings
  • Encourage and increase participation and contribution by all attendees

Programme outline

  • Identifying the most common mistakes in meetings
  • Understanding different meeting types
  • Tips for being a more effective meeting leader
  • Planning meetings and creating agendas
  • The steps to follow
  • Applying facilitation skills
  • Evaluating meetings and creating an action plan
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Anyone who needs to conduct and facilitate meetings with impact and enthusiasm.

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To know the next available date and register, contact us with the training ref (GM04) and the location.

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This training takes place in our office in Luxembourg and Dakar-Senegal.

  Intermediate Level


Discover your leadership style to behave as a leader; learn how to analyse a situation to better take decision to the benefit of the whole, and adpat yourself to your environment.


Objectives

  • To have a better perception of your style and managerial attitudes
  • Developing your leadership attitude
  • Better using tools and techniques to handle situational management

Programme outline

  • Discovering the different styles
  • Leadership style questionnaire, analysing your style in different situations
  • Perceptions from your colleagues
  • Adapting your management style : strengths and weaknesses
  • Individual Action plan
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Anyone who needs to develop its leadership behaviour to successfully lead his team.

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To know the next available date and register, contact us with the training ref (GM05) and the location.

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This training takes place in our office in Luxembourg and Dakar-Senegal.


Overloaded, time pressure, conflicting relationships, in a word « stressed »! There are sometimes situations we cannot handle anymore, however this shouldn’t cause mental, emotional, nor physical consequences! Learn how to manage your stress effectively !


Objectives

  • Find out how you can take control of your life and avoid being sucked into the daily routine
  • Learn how to set «stretching» objectives and translate these into “real-time” priorities, which you can achieve
  • Confi dently delegate complex decisions and tasks to team members
  • Choose the optimal way to communicate within the organisation
  • Receive many tips and tricks which will help you gain between 30 and 45 minutes of productive time per day

Programme outline

  • Understanding stress cycle
  • Sources of stress
  • Stress and performance: the Fight or Flight syndrome
  • Developping your well-being for higher performance
  • Work/Life balance
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Any person who needs to reduce his/her level of stress in their professional life and improve their work/life balance.

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To know the next available date and register, contact us with the training ref (GM06) and the location.

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This training takes place in our office in Luxembourg and Dakar-Senegal.


A crucial moment during the year ! how to appraise your team member and keep them motivated when you need to complain about tasks that have not been managed properly; however this is a unique moment with your manager during which you can discuss your training needs, career evolution and put in place a development plan… don’t miss this opporunity !


Objectives

  • Run successful performance appraisal meeting
  • Negotiate and objectives setting
  • Identify and valuing team competencies
  • Using performance appraisal to motivate and reward team members

Programme outline

  • Why using performance appraisal? benefits in terms of Human resources management
  • How to assess and evaluate a subordinate
  • How to communicate in a performance appraisal meeting
  • The different steps
  • Running an appraisal interview : simulation
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Anyone who has to conduct employee appraisals and evaluate subordinates.

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To know the next available date and register, contact us with the training ref (GM07) and the location.

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This training takes place in our office in Luxembourg and Dakar-Senegal.

  Senior Level


As a manager it is important to often meet with theteam members, however due to globalistaion and internationalisation of companies, a team can be distributed in different sites, countries , continents… this makes the team management more difficult to get things done… Discover how to mange remote team , leasn some key tools and techniques to be successful !


Objectives

  • To understand the difficulties in managing remote team: key concepts & ideas
  • To Provide tools & techniques to identify practical solutions to enhance performance
  • To develop skills necessary for developing relationships, co-operation, influencing, resolving conflicts, building and maintaining networks
  • To be aware and respect cultural diversity, in order to harness the best from everyone
  • To create a positive and flexible environment which involves everyone

Programme outline

  • How to manage your team remotely
    • Networking activities
  • Communication in a remote context
    • Cultural Diversity
    • Co-operation & Trust
    • Running Meeting
  • Collaborative environment
    • Conflict resolution
    • Problem Solving Process – involving others
    • Team Performance Review
  • Personal Action Plan
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Anyone who has to lead and successfully manage remote teams

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To know the next available date and register, contact us with the training ref (GM08) and the location

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This training takes place in our office in Luxembourg and Dakar-Senegal.


Managers are paid to take the best decision for their company ! They are taking risk.. part of their job is to anticipate issues and problems to avoid potential losses from a financial and human point of view. Acquire tools and techniques to help you solve problems and make your team successful !


Objectives

  • To acquire tools and methods to solve problem
  • How to better analyse internal issues to take better decisions

Programme outline

  • Essential tools of problem solving
  • Gathering information
  • Team approach to problem solving
  • A 5 steps action process: observe, understand, decide, act, evaluate
  • Non technical aspects in problem solving: the people dimension
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Project managers, team leaders, any manager dealing with issues on a daily basis, taking decision.

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To know the next available date and register, contact us with the training ref (GM09) and the location.

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This training takes place in our office in Luxembourg and Dakar-Senegal.


What doesn’t change is CHANGE! A word that can affect the entire company when people are not prepared… it is not an easy step to take! We give you psychological tips on human behaviours to better understand how change affect us….and consequently affect the organisation !


Objectives

  • To understand the environment and external factors affecting the business
  • To understand change processes and people resistance
  • To anticipate change and accompany team members

Programme outline

  • Company strategy and its diagnostics
  • The different steps in change
  • Defining the role of the change “agent”
  • How to elaborate change management strategies
  • Communication and coherence of messages during change period
  • People motivation and teams buy in
  • Action plans
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Managers, leaders, directors who have to implement strategic intent and impulse change within their organisation

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To know the next available date and register, contact us with the training ref (GM10) and the location

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This training takes place in our office in Luxembourg and Dakar-Senegal.

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